Jo Tallack is General Manager of Highcross Shopping Centre. Her retail career spans more than 30 years and she has worked for Debenhams, House of Fraser and Woolworths before joining Hammerson in 2000 in readiness for the launch of Westquay shopping centre in Southampton. Having held a number of varied roles within shopping centre operations, Jo re-located to Leicester as Deputy General Manager (initially working with the development team) in readiness for the launch of Highcross and became General Manager July in 2011.
Highcross opened in 2008 and is the primary shopping centre destination in the East Midlands, situated in the centre of Leicester and wholly owned by Hammerson. The city has a growing business population and c.40,000 students. Highcross offers a critical mass of the best of both UK and international fashion and dining brands and sees an annual footfall of eighteen million people.
Jo has overall responsibility for the financial and operational performance of Highcross leading a large specialist team to achieve high performance targets, continuously enhancing the brand and creating and nurturing relationships both within Highcross, and with external partners and stakeholders. Since becoming General Manager of Highcross, Jo has become a well-known face within the business community in Leicester. Jo speaks passionately about her ambitions for both Highcross and the city centre and actively participates and chairs a number of business steering groups and influencing decision making within the city.
Leading on the REVO retail path apprentice scheme and as a LLEP enterprise advisor demonstrates her continued support to young people in Leicester and education. Jo is also a Board Director of Leicester Business Voice, her drive and ambition for the success of the city and its future is hard to ignore. Jo and Highcross were also part of the award-winning 2018 Art AI Festival, which was recognised at the inaugural Leicestershire Live for Innovation in the Creative Sector.